We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
What is a patient Participation Group (PPG) ?
The aim of the group is for a selection of patients and practice staff to meet voluntarily at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the practice.
The group is not a forum to discuss the medical needs or concerns of individuals.
The group is a place where policies could be explained or where general NHS funding issues could be clarified.
Objectives:
- To develop a communication between patients and the Practice
- To explore new service requirements
- To make the practice better for you and others
Purpose of the Patient Participation Group
- To give staff and patients the opportunity to discuss topics of mutual interest in their Practice
- To provide the means for patients to make positive suggestions to the practice about healthcare.
- To encourage health education activities within the Practice
- To develop self-help projects to meet the needs of fellow patients.
- To act as a representative group that can be called upon to influence the local provision of Health and Social Care.
- No specific skills are required – just some time and an interest in fellow patients.
How Can You Help?
By joining our virtual PPG, you will be asked for your comments, complete surveys and generally be kept up to date with the Practice.
By joining our PPG in person, this is a small group that meets with the practice staff every 2 or 3 months. They discuss the topics shown in the Purpose of the PPG paragraph above. They also volunteer to help the Practice staff with health promotions, drop in sessions and the carers group.
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
Download the pdf version of our sign up form
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
The National Association of Patient Participation
This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more about them click here.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.