Total Patient Triage

Fairbrook Medical Centre now uses a Total Patient Triage system. This allows us to be able to prioritise patients by clinical need and navigating patients to the most appropriate clinician or pathway.

Need help with a non-urgent medical or admin request? Contact us online.

Practice Policies

Please see our key statement indicators below that reflect the ethos of our Practice philosophy:

  • Quality patient care is our key driving motivation
  • The guiding working principle is ‘do today’s work today’
  • Consider patients’ requests from their perspective
  • We will work collaboratively with other agencies in our locality
  • We will seek to be flexible in working arrangements
  • We use first names in communicating with all our staff
  • Staff views will always be considered / respected
  • Staff should be encouraged and supported to develop skills useful for the Practice